Citrix Workspace Ucl



Jan 25, 2018 University College London (UCL) has implemented Citrix's XenDesktop cloud-based virtualisation software to power a secure workspace its students and staff can use to access the apps and devices. Technologies like Citrix Workspace with Intelligence are decreasing ‘noise’ by streamlining the digital experience, removing the need to navigate multiple apps and keeping the flow of work.

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Applicable Products

Log Into Citrix Workspace

  • Receiver for Windows

Objective

This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
This article describes how to detect Citrix Receiver for Windows edition installed on the end point based on Windows 10 OS version.

Instructions

The following section describes the different editions of Citrix Receiver for Windows on Windows 10 OS and steps to find out the version of Receiver installed on the endpoint.

The following table describes the edition of Citrix Receiver for Windows installed from Microsoft store based on Windows 10 OS and client end points

Endpoint DevicesWindows 10 OS greater than or equal to 16299.15 [Fall Creators Update] Windows 10 OS lesser than 16299.15 [Fall Creators Update]
Mobile, IoT, Mixed reality headsets, Surface hubCitrix Receiver for Universal Windows Platform will be installed on the end point device from the Microsoft storeCitrix Receiver for Universal Windows Platform will be installed on the end point device from the Microsoft store
Desktops, Surface Pro, Tablets, Windows 10 S

Receiver for Windows Store Edition will be installed on the end point device from the Microsoft store

Note: This edition of Citrix Receiver is based on the existing Win 32 Receiver and built using the Microsoft Desktop Bridge technology

Receiver for Universal Windows Platform will be installed on the end point device from the Microsoft store

The following table describes the steps to find out the version/Edition of Citrix Receiver for Windows installed on the Windows 10 endpoint either manually or through Microsoft Store

Citrix Workspace Ucl
Citrix Receiver Installed on End PointSteps to find out the Edition/Version of Windows Receiver
Citrix Receiver for Windows
  • Citrix Receiver entry will be available under the Add/Remove programs in control panel
  • Version of the Citrix Receiver :
  • Add/Remove programs
  • Go to systray->Right click on Citrix Receiver -> Click on Advanced Preferences -> Click on Support Info link
Citrix Receiver for Windows (Store) edition
  • Citrix Receiver entry will not be available under Add/Remove programs in control panel
  • The Installation location will be under “C:Program FilesWindowsApps”
  • Version of the Citrix Receiver :
  • Go to systray->Right click on Citrix Receiver -> Click on Advanced Preferences -> Click on Support Info link
Citrix Receiver for Universal Windows Platform
  • Citrix Receiver entry will not be available under Add/Remove programs in control panel
  • The Installation location will be under “C:Program FilesWindowsApps”
  • Version of the Citrix Receiver :
  • Launch the Receiver and click on Settings -> Click on About tab

Note: Steps to find Windows version:

Citrix Workspace Ucla Basketball

Open command prompt and type “Winver” command, the version of Windows will be obtained as shown below:

Product Overview

Cisco® Virtualization Experience Client 6215 (VXC 6215) is a secure, reliable thin client designed to easily integrate into your virtualized infrastructure (Figure 1). When delivered with the Cisco Virtualization Experience Media Engine (VXME), it unifies voice, video, and virtual desktop all in one device.

When you implement the Cisco VXC 6215 as part of the Cisco Virtualization Experience Infrastructure (VXI) Smart Solution, you can provide a superior virtual workspace experience that is collaborative, mobile, and secure for all your users.

Cisco VXC 6215 is ideal for many work environments such as contact centers, shared workspaces, and telework environments. When Cisco VXC is delivered with Cisco VXME, users are able to access secure virtual desktops with integrated voice and video.

Figure 1. Cisco Virtualization Experience Client 6215

Features and Benefits

Uclh Citrix Workspace

Offers a secure, reliable thin client validated and supported as part of Cisco VXI Smart Solution

Offers a platform for voice and video using Jabber® for Windows running in a virtualized desktop when implemented with Cisco VXME

Uses a SUSE Linux-based platform that supports Citrix High-Definition Experience (HDX), Independent Computing Architecture (ICA), PC over IP (PCoIP), and Microsoft Remote Desktop Protocol (RDP) hosted virtual desktop protocols in basic virtual desktop infrastructure (VDI) mode

Compatibility

Cisco VXC 6215 products are certified as Citrix Ready and HDX Ready.

For additional information, please refer to:
http://www.citrix.com/ready/en/cisco-systems/cisco-vxc-6215.

Cisco VXC 6215 products are certified as VMware Ready for VMware View Clients.

For additional information, please refer to:
http://www.vmware.com/resources/compatibility/search.php?action=base&deviceCategory=vdm.

Product Specifications

Figure 2 shows front and rear views of the Cisco VXC 6215. Table 1 lists hardware specifications for the Cisco VXC 6215.

Table 1.Hardware Specifications

Item

Description

Processor

Dual-core AMD G-T56N 1.6-GHz processor with AMD Radeon HD 6310 graphics

Memory

I/O peripheral support

One DisplayPort port
One DVI-I port
Six USB ports:
Two SuperSpeed USB 3.0 * ports on rear (backward compatible with USB 2.0)

Networking

Display

VESA monitor support with display data control (DDC) for automatic setting of resolution and refresh rate
DisplayPort: 2560 x 1600 at 32 bits per pixel (bpp)
Dual display: 1920 x 1200 at 32 bpp

Audio

Output: 1/8-in. mini-jack, full 16-bit stereo, 48-KHz sample rate, audio out, and internal monaural speaker
Input: 1/8-in. mini-jack and 8-bit stereo microphone

Physical characteristics
(H x W x D)

Unit and shipping weight

Unit weight:
Stand: 0.2 lb (0.09 kg)
DVI-I-VGA adapter: 0.1 lb (0.04 kg)
Shipping weight: 6 lb (2.7 kg)

Mountings

Optional VESA mounting bracket (sold separately as Cisco accessory)

Device security

Built-in Kensington security slot (cable sold separately)

Power source

Worldwide autosensing 100 to 240 VAC at 50 to 60 Hz

Power consumption

Temperature range

Operating: 32 to 104°F (10 to 40°C); horizontal and vertical positions

Humidity

20-80% relative humidity (operational)

Safety certifications

German EKI-ITB 2000, ISO 9241-3/-8 cULus 60950, TV-GS, EN 60950 FCC Class B, CE, VCCI, and C‑Tick
WEEE, CAN ICES-003 Class B, Korea KN22/KN24, Taiwan BSMI, Russia Gost, and China CCC

Warranty

Three-year limited hardware warranty

More details: http://www.cisco-servicefinder.com/warrantyfinder.aspx

Software Specifications

Table 2 lists software specifications for the Cisco VXC 6215.

Table 2.Software Specifications

Cached

Item

Description

Operating system

Hosted virtual desktop Protocol support for Basic VDI Mode

Citrix XenDesktop
VMware View

Please refer to the Release Notes for the latest VDI support information

Cisco Unified Communications Manager and soft-client support (Version 8.7)

CUPC 8.5x, 8.6
CUCILync 8.5.x, 8.6.1

Please refer to the VXME data sheet for the latest UC support information

Security setup and configuration

INI-based configuration
Optional add-ons

Network protocol support

TCP/IP, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Preboot Execution Environment (PXE), FTP, HTTP, and Secure HTTP (HTTPS)

Management

Remote management, configuration, and upgrades through Cisco VXC Manager
Wake terminal remotely (wake-on LAN)
Terminal configuration (IP information, name, etc.)

Accessories Specifications

Table 3 lists supported accessories for the Cisco VXC 6215.

Table 3.Accessories Support

Item

Description

Headsets

Refer toVXME: Cisco Approved Audio & Video Accessories Datasheet

Cameras

Refer toVXME: Cisco Approved Audio & Video Accessories Datasheet

I/O devices

Refer toVXME: Cisco Approved Audio & Video Accessories Datasheet

Display adapters

DisplayPort-to-DVI-D adapter (sold separately as Cisco accessory)
DisplayPort-to-VGA adapter (sold separately as Cisco accessory)
DisplayPort-to-HDMI adapter (sold separately as Cisco accessory)

Ordering Information

Table 4 provides ordering information. To place an order, visit the Cisco Ordering homepage and refer to Table 4. To download software, visit the Cisco Software Center.

Table 4.Ordering Information

Product Name

Part Number

CVXC-6215-S-BDL=

Cisco VXC 6215 Tower- Smoke Bundle

Cisco Services

Cisco Services makes networks, applications, and the people who use them work better together.

Today, the network is a strategic platform in a world that demands better integration of people, information, and ideas. The network works better when services and products together create solutions aligned with business needs and opportunities.

The unique Cisco Lifecycle approach to services defines the requisite activities at each phase of the network lifecycle to help ensure service excellence. With a collaborative delivery methodology that joins the forces of Cisco, our skilled network of partners, and our customers, we achieve the best results.

For More Cisco VXC Product Information

http://www.cisco.com/go/vxc

Design Zone for Cisco VXI